ERAN’s aid services provide immediate and anonymous emotional support and mental health assistance to anyone, 24/7, via phone or online chat.
Additionally, you can use our Knowledge Center for information and self-help tools, access our specialized aid services tailored for various communities and populations (such as soldiers, youth, parents, new immigrants, Holocaust survivors, and more), and book customized training sessions, workshops, and professional courses with us.
ERAN (Emotional First Aid) provides a voluntary humanitarian service, including emotional assistance and life-saving emotional support over the phone and on the Internet, to the entire Israeli public in all its sectors, anonymously and immediately, 24 hours a day, all year round.
Branches and Centers
Volunteers
Annual Calls
Annual Calls from Children and Youth
Calls with Suicidal Content
ERAN provides life-saving emotional first aid by phone, 24\7, 365 days a year.
The service is is available in Hebrew and in a variety of languages on our Olim Helpline.
ERN’s online services offer you emotional support through the written word. Chat, WhatsApp, and SMS hours of operation are from 8:00 AM to midnight, 365 days a year.
The service is is available in Hebrew only.
ERAN operates support and assistance hotlines, providing mental first aid to diverse communities and populations within Israeli society
ERAN operates a professional training center for organizations in Israel and worldwide, educational frameworks, public and business companies, and private groups. We teach the language of active listening and how to provide life-saving emotional health first aid.
Additionally, we conduct specialized training for managers and HR professionals within companies. The goal is to safeguard employees’ mental well-being and strengthen their mental resilience.
The Knowledge Hub provides information, tools, and tips on many different topics. These resources are designed to help us understand, navigate, and empower ourselves through challenging times, difficulties, or when we have questions.
